Finance Department • (559) 324-2130
Utility Bill Payment Options
We offer several convenient ways to pay your utility bill. Click on a method below to learn more.
Federal Employee Update – 1/29/19 2:30pm
The recent federal government shutdown ended on January 25, 2019. The City of Clovis will no longer be accepting applicants for our Federal Relief Program. It is anticipated that federal employees will receive their back pay for the shutdown period soon. For citizens with utility bills due on January 31, 2019, payments must be received on or before Monday February 11th to avoid any late penalties.
For citizens whose bills were due on December 31, 2018 and were granted a deferral through our Federal Relief Program, we anticipate those outstanding bills to be paid according to the terms of the deferral arrangement.
If you are a federal employee with extenuating circumstances and can’t pay your utility bill, please contact us at (559) 324-2130 and press option #8 during normal business hours Monday – Friday from 8:00 am – 4:30 pm.
The City of Clovis uses Paymentus to take online payments. You will be redirected to Paymentus to make your payment when you click the link below. Please have your account number ready. A $3.95 convenience fee will be charged by Paymentus.
Automatic Bill Payment
Tired of Writing Checks and Paying Postage? The City of Clovis is offering a free optional service that could make paying your city utility bill more convenient. With Automatic Bill Payment, your recurring utility bills will be paid automatically. This is a free service that eliminates the need for you to write out a check each time a bill is due and saves the cost of postage for mailing your check to the city. Your payment is always made on time, so there are no worries about late payments or late fees, even if you are on vacation.
To enroll for this free service, simply complete the lower portion of the Automatic Bill Payment Form, detach and return it along with a voided check (to show your bank account codes) to City of Clovis, 1033 Fifth St. Clovis, CA 93612. Please keep in mind that it usually takes two billing periods for the automatic bill payment to be activated. Once activated, the billing will indicate “Auto Pay” in the balance due box.
If you know the account number, include it with the payment and mail it to:
City of Clovis
Post Office Box 3007
Clovis, CA 93613-3007
If you do not know the account number, please mail your payment to:
City of Clovis
1033 5th Street
Clovis, CA 93612
Pay by drop box
You can drop your payment into any one of the two drop boxes located outside of City Hall. One is located in front of City Hall on Fifth Street at the curb and the other is located directly in back of City Hall on the sidewalk. For your safety, please do not put cash in any of the drop boxes. Payments received in the drop box are given same day credit even if received after 4:30 p.m. For example: if a payment is due on Friday and you cannot make it to the Finance Department before 4:30 p.m., then you can drop your payment in the drop box anytime before the office opens on the next business day and your payment will not be late.
Pay by phone
Our pay-by-phone option is provided by Paymentus. There is a $3.95 processing fee. Please have your account number ready and call 1-877-281-4366 to make a payment.
Pay in person at City Hall
You can pay bills in person at one of the cashier windows, or drop your payment in the payment box located on the counter of the cashiers’ window inside City Hall during the hours of 8:00 a.m. to 4:30 p.m. The cashiers can accept payments in cash, check or credit card.
City Hall is located at 1033 Fifth Street, Clovis CA 93612 across the street from Clark Intermediate and next to the public library. Follow the signs to find the lobby and the payment counter.