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FAQ

Frequently Asked Questions of the Clovis PD

  • At this time only traffic collision reports are available online. 
  • Most reports for collisions that occurred on or after February 1, 2021 are available, excluding those with a criminal component (DUI, Hit and Run with a suspect, etc).
  • Generally, a Traffic Collision Report will be available 15 days after the date of the collision. 
  • Only those authorized as defined in California Vehicle Code 20012*are eligible to receive a copy of a Traffic Collision Report.
  • The cost for each report is $7.00
  •  For further questions, please contact the Records Division during regular business hours at 559-324-2400 

         * California Vehicle Code 20012 states in part that Traffic Collision Reports be made available to the driver(s) involved, the parent of a minor driver, the authorized representative of a driver, any injured person, the owners of vehicles or property damaged, and any attorney representing the above persons.

  • Traffic Collision Report: Only those authorized as defined in California Vehicle Code 20012*are eligible to receive a copy of a Traffic Collision Report.

            * California Vehicle Code 20012 states in part that Traffic Collision Reports be made  available to the driver(s) involved, the parent of a minor driver, the authorized representative of a driver, any injured person, the owners of vehicles or property damaged, and any attorney representing the above persons.

  • Crime Report: To obtain a copy of a property or person Crime Report, you must be listed as the victim. The report is releasable if it is no longer under investigation. 
  • If you are listed as a suspect or an arrested party and charges are filed by the Fresno County District Attorney’s Office, you will be provided a copy of the report at your arraignment hearing. 
  • If a juvenile is involved in a report, the report must be reviewed by the Records Division staff to determine if it is releasable without a court order from the Juvenile Court. If a court order is necessary, you will need to contact the Fresno County Juvenile Court at 559-455-5195. 
  • You may request a copy of a police report in person at Records window in our lobby, or request it over the phone at (559) 324-2400. Identification is required and can be provided in person, or via email following the request. You will need to provide identification and pay a $7.00 fee for each report requested. Fees may be paid by cash, Certified Check, Money Order, Cashier’s Check, VISA or MasterCard.
  • Your request may or may not be processed immediately depending on the availability of the report. Records has 10 days to fulfill your request according to Gov. Code 6254(f).
  • If the report is not immediately available, the report can be mailed or emailed to you.
  • Please call the Clovis Police Department/Records Division at 559-324-2400 during business hours and be prepared to provide either the license plate number of the vehicle or the vehicle identification number (VIN). 
  • You must be either the registered owner or the legal owner of the vehicle. 
  • The vehicle must be currently registered to you. 
  • The vehicle must have current insurance. The insurance must be specifically for the vehicle being released and must have current effective policy dates. 
  • You must have picture identification consisting of either a valid driver’s license, state issued identification card, immigration card or passport.
  • If you are not a licensed driver, you must bring a licensed driver with you. They will need to provide us with their driver’s license for verification.
  • Administrative fees are $280 and are payable by cash, Certified Check, Money Order, Cashier’s Check, VISA or MasterCard.
  • Monday, Tuesday, Wednesday and Friday from 8am to 4pm. Thursdays 8am – 1:30 p.m.
  • You will need to bring the following with you when you come to the Police Department: proof of the vehicle’s current registration, proof of insurance, picture identification conforming to the standards mentioned above, a licensed driver and the fee. Details regarding each of these items are mentioned above. Please read carefully. 
  • The vehicle must be currently registered to you. 
  • You must have a picture identification consisting of either a valid driver’s license state identification card, immigration card or passport. 
  • You must pay a “Redemption Fee” payable by cash, Certified Check, Money Order, Cashier’s Check, VISA or MasterCard . Please see the fee schedule posted below for current charges.
  • Releases are processed Monday through Friday from 8am to 4pm. 
  • Please contact 559-324-2400 to schedule an Impound Hearing with our Traffic Sergeant. You must contact us within 10 days of the impound to schedule a hearing.
  • Impound Hearings are held by appointment only on Tuesdays and Thursdays between the hours of 10am to 1pm.
  • The Clovis Police Department performs criminal records checks pertaining only to records within the city of Clovis and automated checks only date back to 1996.
  • You will need to come in to the Police Department to complete a Citizen Background Request form. You will need to provide photo identification and pay a $55.00 fee. 
  • Fees may be paid by cash, Certified Check, Money Order, Cashier’s Check, VISA or MasterCard. 
  • The records checks are not performed immediately and the results are mailed upon completion. A Fresno County Area criminal history is available from the Fresno County Superior Court, 1100 Van Ness Avenue, 11th floor, Fresno, CA. 
  • Please see the Fresno County Clerk’s Office website for information on domestic violence restraining orders. Forms can also be picked up either at Family Law Facilitator’s Office (1130 “O” Street) 1st Floor, or the Family Law Clerk’s Office (1130 “O” Street) 2nd Floor

  • There are three local agencies to assist with filling out restraining orders if you are eligible based on your income. You may also contact a paralegal or lawyer to help you fill out the forms:

    • Central California Legal Services, Inc.
      2115 Kern Street, Suite 1
      Fresno, CA 93721
      (559) 570-1200

    • Centro La Familia Advocacy
      302 Fresno Street, Suite102
      Fresno, CA 93706
      (559) 237-2961

    • Marjaree Mason Center Fresno
      (559) 233-HELP

  • For civil harassment protective orders please see the Fresno Superior Civil Division website.

To see if someone has been booked into Fresno County Jail, call (559) 600-8600.

Please contact the Fresno County Sheriff’s Office at (559) 600-8401. 

Please call (559) 324-2800 and have your case number available or contact the officer or CSO who took the report.

Please call 559-324-2459 

Please call Clovis Police Department’s non-emergency number (559) 324-2800 to report a crime. In the event it is an emergency please dial 9-1-1.

  • A permit is not required for an alarm system. 
  • Section 4-9.02 of the Clovis Municipal Code makes it unlawful to operate an alarm system that emits excessive false alarms.
  • Clovis Police Department will accept child custody reports for documentation purposes only, a case number will be issued. 
  • At this time the District Attorney is not accepting child custody reports. 
  • If you have problems or questions for the District Attorney please call their office at (559) 600-3141.

Frequently Asked Questions about Emergency Reporting

Call 9-1-1 in the event of a Police, Fire or Medical Emergency. 

It is a computerized system that displays the phone number and location of 9-1-1 callers. This system allows communications personnel to know from where a call originates from, even if the caller cannot speak. Even if the number you are calling from is unlisted or unpublished, the information will still be displayed. Enhanced 9-1-1 is not yet available for cellular 9-1-1 calls. 

Calling 9-1-1 is free. Calls made from your home, businesses, cellular phones and from pay phones are free when you dial 9-1-1. 

Immediately state the nature of your emergency. Say you are reporting a fire, an accident, a burglary or whatever the case may be. From there, let the Public Safety Dispatcher ask the questions. He or she will want to verify your location, phone number and name. The dispatcher will also ask questions regarding your situation, such as the name and description of any other person(s) involved and other pertinent information. Please be patient. Help is on the way, even while you are talking with the person taking your call. 

Don’t hang up. Stay on the line! Everyone makes mistakes, and there is no penalty for accidentally dialing 9-1-1. The dispatcher who answers your call will want to verify your name, address and phone number, and make sure there really is no emergency. If you do hang up, you can be sure a dispatcher will call you right back to confirm that you are safe. If no response is received on the attempt to call you back, police will be dispatched. 

Your call is routed by the phone company to the Clovis Police Department Communications Center on the second floor of Headquarters where it is answered by a Police Service Officer. 

Yes! Before being assigned to take 9-1-1 calls, or any non-emergency calls, each dispatcher undergoes 16 weeks of hands-on training under the supervision of a trainer. 

The division is the primary answering point for all emergency and non-emergency requests for police service. Other functions include operating and maintaining the city’s radio communications system and providing public education about 9-1-1.

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