Utility Bill Payment Options

NEW ONLINE SELF-SERVICE PORTAL

We’ve upgraded our utility billing system! Now, you can manage your account, set up e-bills and auto-pay, monitor your usage, and more all from our convenient new online self-service portal! Plus, for those who opt to continue to receive physical bills, you’ll see a new, modern look to your bill complete with an array of great new information to help you better understand your costs and usage.

Click here to learn more.

Click here to pay your utility bill online.

Automatic Bill Payment

Tired of Writing Checks and Paying Postage? The City of Clovis is offering a free optional service that could make paying your city utility bill more convenient. With Automatic Bill Payment, your recurring utility bills will be paid automatically. This is a free service that eliminates the need for you to write out a check each time a bill is due and saves the cost of postage for mailing your check to the city. Your payment is always made on time, so there are no worries about late payments or late fees, even if you are on vacation.

To enroll for this free service, simply complete the lower portion of the Automatic Bill Payment Form, detach and return it along with a voided check (to show your bank account codes) to City of Clovis, 1033 Fifth St. Clovis, CA 93612. Please keep in mind that it usually takes two billing periods for the automatic bill payment to be activated. Once activated, the billing will indicate “Auto Pay” in the balance due box.

Automatic Bill Payment Form

Mail Payment

If you know the account number, include it with the payment and mail it to:

City of Clovis
Post Office Box 3007
Clovis, CA 93613-3007

If you do not know the account number, please mail your payment to:

City of Clovis
Finance Department
1033 5th Street
Clovis, CA 93612

Pay by drop box

You can drop your payment into any one of the two drop boxes located outside of City Hall. One is located in front of City Hall on Fifth Street at the curb and the other is located directly in back of City Hall on the sidewalk. Please do not put cash in any of the drop boxes. Payments received in the drop box are given same day credit even if received after 4:30 p.m. For example: if a payment is due on Friday and you cannot make it to the Finance Department before 4:30 p.m., then you can drop your payment in the drop box anytime before the office opens on the next business day and your payment will not be late.

Pay by phone

Our pay-by-phone option is provided by Paymentus.  Please have your account number ready and call 1-877-281-4366 to make a payment.

Since converting to the new system, account numbers now have the letter A preceding the 8-digit account number. When entering over the phone, please enter 21 for A. As an example, if your account number is A00000001, you would enter 2100000001. You do not need to listen for the prompts, just enter it all in a row. Once you enter it, the system will read it back to you as A00000001.

Pay in person at City Hall

Payment can be made at the Finance Cashier windows, or drop your payment in the payment box located inside City Hall during the hours of 8:00 a.m. to 4:30 p.m. 

City Hall is located at 1033 Fifth Street, Clovis CA 93612 across the street from Clark Intermediate and next to the public library. Follow the signs to find the lobby and the payment counter.